Product details

Roles and permissions

Review current roles and permissions behavior, availability, limits, and operating details for Slash Social.

Roles and permissions assign creators, reviewers, approvers, managers, and billing owners the controls that match their work in Slack. Admins manage assignments from Settings; Slash Social derives each user’s persona from roles on the active brand to filter App Home cards, work items, and quick actions.

What it includes

Role management lives in the Settings work center and appears in the settings modal and approval-thread surfaces.

Role Typical access
Admin Billing, organization settings, broad governance
Owner Brand configuration and membership
Manager Approvals, analytics, limited settings
Approver / Reviewer Sign-off on content
Creator Draft and edit, no billing
Viewer Read without changing state

Slash Social supports role editors for brands, pillars, and campaigns when your access allows. Your plan can still limit features even when a role would otherwise permit an action.

Supported personas for this feature: admin, creator, and approver.

How to use it

  1. Type /social and open Settings.
  2. Open Roles & Permissions under Billing/Admin.
  3. Open Team from Settings for the combined team modal when you need a single team view.
  4. Assign or change roles at the organization level or on a specific brand, pillar, or campaign.

To verify assignments, ask a teammate to open App Home and confirm they see only the work their role allows. After you change a role, confirm the teammate’s visible cards and quick actions update on refresh.

Details

  • Work center: Settings
  • Surfaces: Settings modal, approval thread
  • Lifecycle: Launch
  • Plan availability: See Plan comparison for current feature access

Persona detection runs from roles on the active brand. A user with multiple roles receives a capabilities set that drives what content appears; the primary persona drives layout ordering. Role changes take effect after App Home refreshes.

Public help center

Ask Slash Social

Answers come from Slash Social’s public help center.

Ask about setup, Slack workflows, approvals, publishing, billing, or troubleshooting.

Use public questions only. Don’t share workspace content, credentials, or personal data.