Slash SocialSwitch brand
Active brand
Scope
Posts, replies, media, reports, and approvals stay scoped to the active brand.
For agencies
Manage client brands in Slack without the mess.
Switch to the client brand in App Home, send the draft for Slack Connect review, and pull Friday's client report from the same queue you planned in.
Multi-brand
Switch the active brand from settings.
Brand switching is only shown where multi-brand scope matters.
Slash SocialSlash SocialLumen Trail
Active brand
Your brands at a glance
Lumen Trail · 3/5 posts scheduled · 2 approvals pending
Active brandTrail Ridge
5/5 posts scheduled · no approval backlog
Available to agency managersYour week in Slack
What changes for agencies.
An account lead switches client brand in App Home, sends scoped review to the client, and ships Friday's recap from the same queue — no client portal.
Start of day
Brand switcher in App Home
Acme's calendar, accounts, and queue only — other clients stay hidden.
Client review due
Slack Connect review card
Client sees draft, creative, and platform; taps Approve or Request changes.
After decision
Item audit on the post
Reviewer, timestamp, and reason stay on the item for internal questions.
Friday
Client report run
Shipped posts, blockers, and approval state export to the client channel.
How it works
Where you work, what you do, what changes.
These steps match the week table above — same surfaces, same buttons.
Brand switcher
You doSelect the active client brand before planning or approving
ResultDrafts, roles, and reports stay scoped — Client B never sees Client A
Slack Connect review card
You doSend assigned draft with platform targets and due date
ResultClient decides without your App Home or account credentials
Approval audit
You doLog approve, hold, or change with reviewer and reason
ResultYou answer "who signed off?" from the item, not email archaeology
Scheduled client report
You doRun report from the same queue you planned in
ResultRecap includes blockers and approvals, not just vanity metrics
Still worried?
Will Client B see Client A's drafts?
No. You switch to Acme in the brand switcher; their calendar, approvals, and inbox queue are scoped to that brand. Client reviewers only see posts you assign for external review.
One brand, one client-safe path
The client decides in Slack; the agency keeps its internal context private.
Drafts, screenshots, and sign-off are split across email, internal threads, and a separate client portal.
The agency sends a post or pack to a shared Slack Connect channel. The client approves, requests changes, or rejects without seeing unrelated internal work.
Product workflow · Agency workspace
Switch brand, review with client, audit, report.
The preview matches the agency loop: scoped brand context, client-safe review, auditable decisions, reportable output.
Slash SocialSwitch brand
Active brand
Scope
Posts, replies, media, reports, and approvals stay scoped to the active brand.
Slash SocialLumen Trail
Active brand
Your brands at a glance
Lumen Trail · 3/5 posts scheduled · 2 approvals pending
Active brandTrail Ridge
5/5 posts scheduled · no approval backlog
Available to agency managersReady when your team is
Manage client social in Slack
Start on Team, add multiple brands, and send one client review through the external approval flow.