What you should know before reading the full Terms.
The complete Terms follow below. This summary is not a substitute for them.
You own your content. We hold a limited license only to operate the workflow—host, process, transmit, and route your drafts through the approval and publishing flow you configure.
You are responsible for what gets published. Slash Social routes work through review, but the publishing decision and post content remain your responsibility.
AI features require human review before content goes public. AI output can be inaccurate or non-unique. Review it before approving or publishing.
You can stop using the service at any time. Remove the app from Slack, disconnect connected accounts, or cancel paid access through the available billing path.
Platform availability is outside our control. Slack and social platform API limits, outages, or policy changes may affect specific workflows.
These Terms govern your use of Slash Social, including the website, Slack app, support channels, and related services. By using Slash Social, you agree to these Terms on behalf of yourself or the organization you represent.
Slash Social is provided by PortalSix, LLC, a Maryland limited liability company.
You may use Slash Social only if you have authority to connect the Slack workspace, brand, social account, payment method, or billing account involved. You are responsible for users you invite, workspace access decisions, and keeping permissions accurate.
These Terms apply unless your organization has a separate signed agreement with PortalSix. If a signed agreement conflicts with these Terms, the signed agreement controls for that conflict.
When PortalSix processes Customer Personal Data on behalf of your organization, the Data Processing Addendum is automatically incorporated into these Terms and applies to that processing. The Data Processing Addendum controls over conflicting general Terms for data-protection matters.
Workspace and social account connections
Slash Social relies on Slack and social platform APIs. Your use of connected accounts must comply with the policies of Slack, Salesforce, Meta, TikTok, X, Google, LinkedIn, Pinterest, Bluesky, Canva, HubSpot, and any other third-party service you connect or direct us to use.
Platform availability, permissions, review requirements, API limits, account health, outages, data access rules, and policy changes may delay, limit, or prevent specific workflows. PortalSix is not responsible for third-party platform decisions or restrictions.
Content and approvals
You own the content you submit to Slash Social. You grant PortalSix a limited license to host, process, transmit, display, reproduce, modify, and create workflow outputs from that content only as needed to provide, secure, support, and improve the service.
You are responsible for the legality, accuracy, permissions, claims, intellectual property rights, publicity rights, privacy rights, platform compliance, review, approval, publishing, and monitoring of public posts. Slash Social provides workflow tools, but final publishing decisions remain your responsibility.
AI-assisted features
AI-assisted features may help draft, summarize, classify, moderate, suggest replies, and report on work. Outputs can be incomplete, inaccurate, biased, non-unique, or unsuitable for your intended use.
You are responsible for reviewing AI-assisted output before approval, publishing, or external use. PortalSix does not guarantee that AI output is unique, non-infringing, compliant with law or platform policy, or appropriate for regulated industries without human review.
Acceptable use
You may not use Slash Social to violate laws, infringe rights, distribute harmful or deceptive content, impersonate others, send spam, conduct unlawful surveillance, bypass platform rules, scrape or exfiltrate data, interfere with the service, reverse engineer the product, test security without authorization, or attempt unauthorized access to systems or data.
You may not use Slash Social to publish content or run campaigns that require legal, medical, financial, political, employment, housing, credit, or other regulated disclosures unless you are responsible for those disclosures and have confirmed the workflow is appropriate for that use.
Copyright and repeat infringers
PortalSix respects intellectual property rights and maintains and reasonably implements a policy providing for termination, in appropriate circumstances, of users or accounts that are repeat infringers. We may remove or disable access to material and suspend or terminate accounts when appropriate.
Copyright owners and users can review the notice and counter-notice process in our Copyright Policy.
Billing and plans
Paid features, limits, trials, add-ons, credits, billing cadence, taxes, renewal terms, and checkout disclosures depend on the plan assigned to your organization. Prices and features may change prospectively as permitted by law and any applicable order or checkout terms.
Before you confirm a paid subscription, checkout shows the price, billing cadence, trial terms, when charges begin, and how to manage the subscription. Unless a separate written agreement says otherwise, fees are non-refundable except where required by law or expressly stated at checkout or in our Billing and Refund Policy.
If a payment fails, a subscription is canceled, or usage exceeds plan limits, access to paid features may be limited, suspended, or downgraded.
Feature availability
Some features may be in beta, depend on third-party APIs, require platform approval, require plan access, or be available only to selected customers. Feature descriptions on the website are not a guarantee that every workflow is available for every platform, account type, region, plan, or customer.
We may change, limit, pause, or discontinue features as needed to improve reliability, comply with law or platform policy, maintain security, or meet product needs.
Confidentiality
If either party receives non-public business, technical, product, security, pricing, roadmap, or customer information from the other, it must use reasonable care to protect that information and use it only for the relationship between the parties.
Security and account responsibility
You are responsible for keeping Slack, social platform, billing, and administrator access secure. Do not send passwords, private access tokens, secrets, or unnecessary sensitive information through support messages or Slack workflows.
We may suspend access, revoke tokens, disable workflows, or take other protective steps if continued access creates security, legal, platform, billing, or operational risk.
Service changes
We may update, suspend, or discontinue parts of the service as needed to improve the product, comply with platform changes, maintain security, resolve incidents, or meet legal obligations.
Disclaimers
Slash Social is provided on an AS-IS and AS-AVAILABLE basis. We do not guarantee that every workflow, integration, publishing job, AI output, report, inbox item, recovery path, or third-party platform connection will be uninterrupted, timely, complete, accurate, secure, or error-free.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PORTALSIX DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
Some jurisdictions do not allow certain warranty exclusions. Any warranty or right that cannot lawfully be disclaimed remains effective only to the minimum extent required by applicable law.
Slash Social does not provide legal, tax, compliance, advertising, platform-policy, or professional advice. You are responsible for reviewing content, disclosures, claims, regulated uses, and platform obligations with your own advisors where needed.
Limitation of liability
To the maximum extent permitted by law, PortalSix will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, business opportunities, advertising spend, platform reach, account restrictions, or reputational harm.
To the maximum extent permitted by law, PortalSix's aggregate liability for claims relating to the service will not exceed the amounts paid to PortalSix for the service in the twelve months before the event giving rise to the claim, or one hundred dollars if no amounts were paid.
Indemnity
You will defend, indemnify, and hold PortalSix harmless from claims, damages, liabilities, costs, and expenses arising from your content, connected accounts, platform use, violation of these Terms, violation of law, infringement or misappropriation of rights, or use of the service by users under your control.
Termination
You may stop using Slash Social at any time. Workspace owners and administrators can remove the app from Slack, disconnect social accounts, or cancel paid access through the available billing or support path.
We may suspend or terminate access if these Terms are violated, if required by law or platform policy, if payment fails, if a workspace or account appears compromised, or if continued access creates risk to the service, connected platforms, or other customers.
Governing law and disputes
Unless a separate written agreement says otherwise, these Terms are governed by the laws of the State of Maryland, without regard to conflict-of-law rules. Before filing a claim, the parties will first try in good faith to resolve the dispute informally through the support contact below and provide enough information to investigate and respond.
Except for a claim that applicable law permits to be brought elsewhere, the state courts located in Baltimore City, Maryland, and the United States District Court for the District of Maryland have exclusive jurisdiction and venue over disputes arising out of or relating to these Terms or the service, as subject-matter jurisdiction permits. Each party consents to personal jurisdiction in those courts.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY KNOWINGLY AND VOLUNTARILY WAIVES ANY RIGHT TO A TRIAL BY JURY IN AN ACTION OR PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.
Any mandatory consumer, privacy, employment, or other statutory rights that cannot be waived remain unaffected.
Updates to these Terms
We may update these Terms as the product, legal requirements, platform requirements, or operating practices change. The updated Terms will show a new effective date and version. Material changes will be communicated through reasonable channels when required by law or contract.
Contact
For questions about these Terms, use the support form or email support@slashsocial.app.
PortalSix, LLC, 306 W Redwood St, Suite 201, Baltimore, MD 21201, USA.