Lumen Trail
3 social accounts connected · 6 team members
Needs attention
Brand bio is missing before launch week posts go live.
Settings · Lumen TrailNo posts yet
Create the first short video for the city-guide campaign.
Create work centerFeatures
Slash Social gives every major workflow a Slack-native view, from the first idea to the final report.
Slack-native social operations
Needs-attention chips give the team one place to start without hunting through tools.
3 social accounts connected · 6 team members
Brand bio is missing before launch week posts go live.
Settings · Lumen TrailCreate the first short video for the city-guide campaign.
Create work centerCity guide customer story from the launch thread.
Recommended next step: Draft a postLaunch week · Lumen Trail
Planning
Slash Social turns Slack messages, links, campaign briefs, and client notes into planned work by brand, platform, pillar, campaign, and timezone.
Approvals
Review copy, media, platform targets, and client feedback in Slack. Approvers can accept, reject, or request changes without chasing a spreadsheet.
Publishing
Schedule approved work across connected accounts, keep timezone rules intact, and surface account-health actions from Slack.
Inbox
Bring mentions, comments, customer replies, saved responses, assignments, and follow-up state into the same Slack workspace as planning and approvals.
Analytics
Send Slack-native KPI summaries, campaign snapshots, and performance digests so the team can make decisions without waiting for a dashboard tour.
AI assist
Use AI to draft variants, classify intake, summarize threads, suggest next steps, and prepare reports while keeping approvals and publishing human-owned.
Multi-brand
Separate calendars, accounts, roles, timezones, approvals, inbox work, and reporting by brand without splitting the team across tools.
Campaigns and pillars
Organize work by campaign, content pillar, platform, and account so launch work and recurring content both stay visible.
Content library
Save useful drafts, media, campaign ideas, and reusable post structures so the team does not restart from memory every week.
Knowledge base
Save customer language, product facts, campaign context, Slack canvases, and reusable notes so creators and AI assist work from approved source material.
Saved replies
Create reusable replies for common social conversations while keeping ownership and judgment inside the inbox workflow.
Roles and permissions
Separate creators, reviewers, approvers, managers, admins, clients, and billing owners so people see and change the right work.
Slack Connect
Use Slack Connect-oriented approval flows to bring external reviewers into the decision without exposing unrelated brand work.
Account health
Watch account connection state, expired tokens, reconnect needs, and platform-specific blockers from the same Slack workflow as publishing.
Canva
Import Canva designs into the content library, keep creative attached to the right brand, and move approved assets into draft work without losing context.
CRM
Match social conversations to CRM contacts, log touchpoints, create follow-up work, and keep customer feedback close to the team handling the relationship.
Listening
Monitor keywords, brand mentions, comments, and sentiment signals so important social moments become owned work in Slack.
Competitive tracking
Track competitor accounts, follower changes, post patterns, and standout content so teams can learn from the market while planning the next week.
Influencers
Manage influencers, campaigns, deliverables, shortlinks, attribution, and CRM context without separating creator work from the rest of social operations.
Reports
Schedule reports, generate client-ready summaries, export PDFs, and share performance context back into Slack channels.
Briefs
Create briefs from channels, threads, links, and manual notes, then turn approved context into draft work or knowledge base updates.
Slack Canvas
Link, sync, summarize, and index Slack canvases so campaign notes and brand context become useful source material for the social workflow.
Hashtags
Manage hashtag sets, validate usage, monitor baselines, and help creators choose tags that fit the brand and platform.
War room
Create a focused response session, mirror important conversations, track status, and keep decisions visible when a social issue needs coordination.
Reply operations
Use reply flows, assignments, saved response variables, and SLA metrics to keep social conversations moving without losing ownership.
Connected workflows
Planning creates review work. Review clears publishing. Publishing status feeds reporting. Inbox signals shape the next plan. Slash Social keeps those connections visible in Slack.
Ready when your team is
Start with one brand, one workspace, and the workflows your team already repeats every week.