Product details
Permissions and personas
Review current permissions and personas behavior, availability, limits, and operating details for Slash Social.
Overview
Roles decide what a teammate may change. Personas decide what each user sees on App Home for the active brand. Plan access is separate from roles.
Slash Social uses two related role sets:
| Role set | Values | Used for |
|---|---|---|
| Brand member roles | Owner, manager, creator, viewer | Invites, team setup, App Home behavior |
| Governance roles | Admin, owner, reviewer, publisher, manager, viewer | Approval, publishing, audit, routing, settings |
What it includes
Roles attach to organization, brand, pillar, or campaign entities:
| Entity | Examples of what scoped roles control |
|---|---|
| Organization | Billing, organization-wide settings, global CTAs, role administration |
| Brand | Brand content, brand-scoped reviewers, brand audit visibility |
| Pillar | Theme-specific routing, pillar CTAs, pillar owners |
| Campaign | Launch CTAs, campaign cadence overrides, campaign publishers |
| Role | Typical responsibilities |
|---|---|
| Admin | Full organization access (inherits all permission checks) |
| Owner | Manage settings, approve, create, publish (scope depends on entity) |
| Manager | Review coordination, analytics, review labels |
| Reviewer | Approve or request changes on assigned content |
| Publisher | Publish approved content (governance role) |
| Creator | Create and edit drafts for the active brand (brand member role) |
| Viewer | Read-only access to assigned scope |
Billing owner is not a separate role row; billing owners get billing management and some audit export rights through ownership checks.
One primary persona drives card ordering per session; capabilities can combine (for example approver plus creator).
| Persona | Shown when | Typical App Home emphasis |
|---|---|---|
| Owner | Admin, brand owner, or billing owner on the active brand | Settings, billing, brand management |
| Approver | Reviewer or manager without owner billing context | Pending approvals, review actions |
| Creator | Brand creator, publisher, or owner with create rights | Drafts, create shortcuts, media |
| Default | Viewer or minimal roles | Read-only or limited cards |
| Capability | Meaning in Slack |
|---|---|
| Can approve | Approve, reject, or request changes on content |
| Can create | Create and edit drafts, run generation |
| Can manage brand | Brand settings, pillars, and related admin cards |
| Can manage billing | Billing plan, usage, export, and deletion requests |
| Can view admin | Admin sections on App Home and settings hubs |
| Can manage advocacy | Employee advocacy settings where enabled |
How to use it
Assign roles from /social > Settings > Roles & Permissions under Billing/Admin (Manage roles and governance). Check assigned roles and plan access when access looks wrong.
Details
Organization admins pass every permission check below.
| Area | Who usually has access |
|---|---|
| Manage pillars | Organization or pillar owners |
| Manage CTAs (all scopes) | Organization or pillar owners |
| Manage brand CTAs | Organization owners |
| Manage organization-global CTAs | Organization-level owners |
| Set CTA defaults on campaigns, pillars, accounts | Organization, campaign, or pillar owners |
| Manage review routing | Organization or pillar owners |
| Manage roles | Organization-level owners |
| Approve content | Reviewers with approval access, owners, scoped reviewers |
| Publish content | Owners or publishers on organization, pillar, or campaign |
| Manage review reason codes | Organization-level owners |
| Edit review reason labels | Organization, brand, or pillar owners and managers |
| View audit history | Organization or brand owners and managers; billing owners |
| Export audit history | Organization owners and billing owners |
| View audit across all brands | Organization-level owners and billing owners |