How-to guide

Set posting rhythm and approval channel

Follow the complete Slack workflow to set posting rhythm and approval channel, including prerequisites, decisions, and recovery steps.

Goal

Set how often the brand should post and where approval requests appear in Slack. These two settings align planning, scheduling, and review notices for the active brand.

When to use this

Use this workflow when:

  • You selected a scheduling motion and need posting windows.
  • You selected teammate review and need to choose where approval cards post.
  • You want to tune the active brand’s cadence profile.

Quick Start does not require cadence or an approval channel. Configure them when the selected Post motion needs scheduling or review.

Before you begin

A brand must exist with timezone saved in Brand Basics. Interactive planning is included on Free, Starter, and Team plans.

Know which Slack channel should receive approval cards and inbox review activity. Teammates who approve content need access to that channel.

Steps

Set posting rhythm

  1. Open Settings from App Home, then open Cadence.
  2. In the Set Cadence modal, choose Posting intensity:
    • Light targets about three posts per week
    • Steady targets about five posts per week (default)
    • Growth targets about eight posts per week
  3. Submit to save cadence for the brand timezone.

Intensity maps to persisted cadence settings used by Plan and queue scheduling. Invalid or missing selections show field errors on the modal so you can correct them before submit succeeds.

Review the brand timezone before relying on these targets. Posting intensity describes the desired rhythm; it does not guarantee that every slot will be filled or override quiet hours, platform limits, disconnected accounts, or an approval hold.

Set the approval channel

  1. Open Set Approval Channel from the approval or account-readiness path.
  2. Select an existing Slack channel, or enter a new channel name to create one.
  3. Submit to save where approval cards and inbox review activity should post.

You must select a channel before submit succeeds. For full inbox and posts channel setup beyond the onboarding modal, choose Open Brand Settings from the same modal.

Cadence wizard (full profile)

When you need more control after onboarding:

  1. Open Settings from App Home.
  2. Open Cadence to run the multi-step cadence wizard.
  3. Answer each step. Use Back to change earlier answers.
  4. Submit to save the profile and close the modal.

If the modal says the view is out of date, reopen Cadence from Settings and submit again with your latest answers.

Confirm it worked

After you save posting rhythm and the approval channel:

  • Plan respects posting windows for the brand timezone.
  • Approval cards and inbox review notices appear in the channel you selected.

Open the approval channel in Slack and confirm the app can post there. Trigger a test approval later if you want to see a live card.

Also verify that the channel belongs to the same workspace and active brand you configured. Saving cadence for one brand and an approval channel for another will not produce a combined workflow.

Troubleshooting

Posting intensity field shows an error

Select one of Light, Steady, or Growth before you submit. Missing or invalid values stay on the modal with a field error.

Approval channel submit fails

Confirm you selected or entered a channel name. Create the channel in Slack first if you typed a new name and Slack could not create it automatically.

App Home looks unchanged after submit

Switch to another tab and return to Slash Social App Home, then reopen Settings to confirm the saved profile.

Cadence wizard says the view is out of date

Another teammate may have updated cadence settings, or the modal sat open too long. Close the modal, reopen Cadence from Settings, and submit again.

You need deeper cadence changes after setup

See Configure cadence for ongoing edits to windows, quiet hours, and platform overrides.

Jobs fail after cadence is set

Failed jobs appear in Create, Recent Failures, and DM or App Home recovery paths. Cadence settings do not block retries; address the job error separately.

Confirm cadence and the approval channel are saved for the same active brand before relying on automated scheduling or review notifications.

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