Social media management for Slack teams

Social media management, built for Slack.

Plan campaigns, capture ideas, approve posts, schedule content, triage replies, and report results without pulling the team out of Slack.

Slack-native social operations

The day starts in App Home.

Needs-attention chips give the team one place to start without hunting through tools.

Slash Social

Lumen Trail

3 social accounts connected · 6 team members

Needs attention

Brand bio is missing before launch week posts go live.

Settings · Lumen Trail
No posts yet

Create the first short video for the city-guide campaign.

Create work center
Built for Social leadsAgenciesFoundersClient approversMarketing ops

Built for Slack

The app meets the work where it starts.

Teams can start in a DM, command, message shortcut, App Home, channel card, List, or link preview. Slash Social carries the same brand, source, owner, and next step through each path.

What changes

One operating record across every Slack entry point.

Social teams lose time when planning, review, inbox, and reporting live in separate tools. Slash Social keeps the work, source material, decisions, and next step in Slack.

How it works

From saved message to shipped post, with the source attached.

Capture the signal, choose the next action, route review, recover publishing, answer the reply, and report back in Slack.

Turn captured context into a weekly social plan.

Use /social plan week, saved messages, DMs, links, and briefs as the source material. Then map the work by brand, pillar, campaign, platform, owner, and timezone.

  • Slack intake sources
  • Brand-scoped calendars
  • Gap checks

Planning

Open the Plan work center.

The planner is one App Home work center, not a generic command palette.

Slash Social

Lumen Trail

Plan work center

📅 Calendar

This week has 3 open slots, 2 posts ready, and one pillar without coverage.

Plan home · Lumen Trail
⚡ Generate from gaps

Create draft ideas for empty campaign slots before Monday review.

AI-assisted planning

Feature depth

Dedicated workflows for the jobs that make social operations hard.

Each major workflow has its own Slack view, state, permissions, and recovery path, so the team can see what needs attention without opening a separate production suite.

Planning

Turn Slack ideas into a social calendar.

Slash Social turns Slack messages, links, campaign briefs, and client notes into planned work by brand, platform, pillar, campaign, and timezone.

Explore Planning →
Approvals

Approve social posts without losing context.

Review copy, media, platform targets, and client feedback in Slack. Approvers can accept, reject, or request changes without chasing a spreadsheet.

Explore Approvals →
Publishing

Publishing operations built for real social queues.

Schedule approved work across connected accounts, keep timezone rules intact, and surface account-health actions from Slack.

Explore Publishing →
Inbox

A social inbox that turns replies into owned work.

Bring mentions, comments, customer replies, saved responses, assignments, and follow-up state into the same Slack workspace as planning and approvals.

Explore Inbox →
Analytics

Reporting that shows up before the meeting.

Send Slack-native KPI summaries, campaign snapshots, and performance digests so the team can make decisions without waiting for a dashboard tour.

Explore Analytics →
AI assist

Use AI to move faster without giving up control.

Use AI to draft variants, classify intake, summarize threads, suggest next steps, and prepare reports while keeping approvals and publishing human-owned.

Explore AI assist →
Multi-brand

Brand-scoped work for teams that manage more than one voice.

Separate calendars, accounts, roles, timezones, approvals, inbox work, and reporting by brand without splitting the team across tools.

Explore Multi-brand →
Campaigns and pillars

Balance campaigns with the content that keeps working.

Organize work by campaign, content pillar, platform, and account so launch work and recurring content both stay visible.

Explore Campaigns and pillars →
Content library

A reusable library for posts, ideas, media, and proven angles.

Save useful drafts, media, campaign ideas, and reusable post structures so the team does not restart from memory every week.

Explore Content library →
Knowledge base

Brand knowledge your Slack workflow can use.

Save customer language, product facts, campaign context, Slack canvases, and reusable notes so creators and AI assist work from approved source material.

Explore Knowledge base →
Saved replies

Answer common social replies faster.

Create reusable replies for common social conversations while keeping ownership and judgment inside the inbox workflow.

Explore Saved replies →
Roles and permissions

Give each person the right social controls.

Separate creators, reviewers, approvers, managers, admins, clients, and billing owners so people see and change the right work.

Explore Roles and permissions →
Slack Connect

Let clients review social content in Slack.

Use Slack Connect-oriented approval flows to bring external reviewers into the decision without exposing unrelated brand work.

Explore Slack Connect →
Account health

Catch account issues before posts fail.

Watch account connection state, expired tokens, reconnect needs, and platform-specific blockers from the same Slack workflow as publishing.

Explore Account health →
Canva

Bring Canva creative into the social workflow.

Import Canva designs into the content library, keep creative attached to the right brand, and move approved assets into draft work without losing context.

Explore Canva imports →
CRM

Connect social feedback with customer context.

Match social conversations to CRM contacts, log touchpoints, create follow-up work, and keep customer feedback close to the team handling the relationship.

Explore CRM integrations →
Listening

Catch the conversations your team needs to act on.

Monitor keywords, brand mentions, comments, and sentiment signals so important social moments become owned work in Slack.

Explore Social listening →
Competitive tracking

See competitor movement before the recap meeting.

Track competitor accounts, follower changes, post patterns, and standout content so teams can learn from the market while planning the next week.

Explore Competitive tracking →
Influencers

Track creator work beside the social calendar.

Manage influencers, campaigns, deliverables, shortlinks, attribution, and CRM context without separating creator work from the rest of social operations.

Explore Influencer management →
Reports

Send client-ready reports from the same operating record.

Schedule reports, generate client-ready summaries, export PDFs, and share performance context back into Slack channels.

Explore Client reports →
Briefs

Turn Slack context into briefs creators can use.

Create briefs from channels, threads, links, and manual notes, then turn approved context into draft work or knowledge base updates.

Explore Content briefs →
Slack Canvas

Use Slack canvases as living brand knowledge.

Link, sync, summarize, and index Slack canvases so campaign notes and brand context become useful source material for the social workflow.

Explore Slack Canvas →
Hashtags

Give hashtag work rules, sets, and performance context.

Manage hashtag sets, validate usage, monitor baselines, and help creators choose tags that fit the brand and platform.

Explore Hashtag insights →
War room

Open a focused Slack response room for sensitive moments.

Create a focused response session, mirror important conversations, track status, and keep decisions visible when a social issue needs coordination.

Explore War room →
Reply operations

Turn replies into owned work with response commitments.

Use reply flows, assignments, saved response variables, and SLA metrics to keep social conversations moving without losing ownership.

Explore Reply operations →

Solutions

Each role gets the context it needs.

Social leads track the whole plan. Creators get usable feedback. Approvers see the draft and the decision. Agency leads keep client work separated by brand.

What changes

Fewer handoffs, cleaner decisions, better recovery.

The product is designed around the practical pressure of social media operations: late edits, missed replies, campaign gaps, expired account tokens, and reviewers who only want the decision in Slack.

Reviewers stay in Slack No more screenshot approvals or status pings after a decision.
Managers see blocked work Holds, failures, inbox aging, and empty slots become visible before they hurt the plan.
Ops keeps the guardrails Brand scope, timezones, roles, queues, and audit history are part of the workflow.

Trust

Know what the app can access before you add it to Slack.

Slash Social is installed through Slack, uses brand scope for content operations, and keeps publishing decisions human-owned. Review the access model, data handling, and setup controls before you start.

Slack-controlled install

Workspace admins control the install and can remove access from Slack when the team no longer needs it.

Brand-scoped work

Calendars, approvals, account connections, inbox queues, and reports stay organized by brand.

Human review

AI can assist drafts and summaries, but public posts move through permissions, approval history, and publishing controls.

Clear support path

Setup, billing, privacy, and account connection questions route through support with workspace and brand context.

Pricing

Start with the plan that matches your social operation.

Compare plans by brand scope, approval depth, inbox needs, and reporting requirements. Join the waitlist when you are ready to talk through the workspace.

Free

$0

1 brand, 1 workspace

For one workspace proving the Slack-native workflow with one brand.

Plan, schedule, and review a small queue before inviting a wider team.

  • One brand
  • One Slack workspace
  • 20 scheduled placements per month

Starter

$49/mo

14-day trial · 1 brand, 1 workspace

For founders and small teams running one active brand.

Adds expanded scheduling, planning assist, a content library, and stronger account-health paths.

  • 300 scheduled placements per month
  • 10 connected social accounts
  • 500 AI text generations per month

Team

$99/mo

14-day trial · up to 5 brands

For marketing teams managing approvals, inbox work, and reporting.

Adds multi-step approvals, unified inbox work, advanced analytics, and audit history.

  • 1,500 scheduled placements per month
  • 25 connected social accounts
  • 2,500 AI text generations per month

Scale

$199/mo

14-day trial · up to 20 brands

For teams managing client brands and external reviewers.

Adds Slack Connect review paths, client reports, competitive tracking, and advanced controls.

  • 5,000 scheduled placements per month
  • 100 connected social accounts
  • 10,000 AI text generations per month

Resources

Operating guides for teams moving social media operations into Slack.

Practical patterns for approvals, client onboarding, weekly planning, and the language behind social operations.

FAQ

What teams ask before they start.

Do we need another dashboard to use Slash Social?

No. Your team can use Slack for intake, review, status, and workflow actions. The web app supports setup, billing, account connection, and public documentation flows.

Can we DM the bot with content?

Yes. You can DM the bot links, files, voice notes, Slack threads, canvases, and rough notes. Slash Social classifies the source and suggests actions such as Import & Repurpose, save as idea, draft a post, or add to knowledge base.

Do slash commands work outside App Home?

Yes. Commands such as /social plan week, /social inbox, /social retry-failed, /social dash, and /social palette open the workflow from the channel where the work starts.

Can one workspace manage more than one brand?

Yes. Brand scope is part of planning, approvals, inbox work, publishing, reporting, permissions, and billing plans.

How does AI fit into the workflow?

AI helps with drafting, intake classification, thread summaries, and reporting. Public posts still move through human review, approval history, and controlled publishing.

Can clients review work in Slack?

Yes. Agency workflows include multi-brand operations, scoped permissions, client approvals, and reporting paths that keep client work separate.

Ready when your team is

Bring social media operations into Slack.

Start with one brand, one workspace, and the workflows your team already repeats every week.